Dear All Customers,
As of the 21 December 2016, the Australian Competition & Consumer Commission (ACCC) has placed a ban on all bio-ethanol fires used for decorative purposes excluding those with a power output of 4.5kW, those that require installation in a fixed position, and those designed for food warming.
The products that Ambience Eco Fires import from Radius Design based in Germany have gone through significant product safety testing regimes to obtain certification that complies with strict German and EU safety standards. These bio-ethanol fires are high quality products and designed with your safety in mind.
We do get a lot of people asking about safety standards before buying these products and always advise consumers that there is no governing Australia Standard which is why we refer to the German standard or “Din”. We also have written documentation provided by Radius Design to prove this if necessary.
Currently the ACCC ban is a national interim ban, valid for 60 days. Ambience Eco Fires will be requesting a formal conference with the ACCC to clarify this issue and the use of bio-ethanol Fires. Whilst the ban does directly effect our business we believe this will help regulate this industry. The ACCC ban is moreover to remove those cheap low quality unsafe products from the marketplace that do not have any certification or have undergone any formal product testing.
We urge consumers to keep an open mind with respect to this ban and we will keep you up to date with information posted on our website.
Director Ambience Eco Fires
22 December 2016
Ambience Eco Fires – Are exclusive distributors of high quality, German-designed denatured ethanol fires. Each exquisitely designed unit with its sleek, smooth lines in glass and stainless steel will keep you transfixed as you look beyond the glass to the interplay of flames gently flickering and mesmerising with every movement.
Precision-manufactured, these superb fires instantly transform interiors and outdoor entertaining areas, creating a rich and inviting atmosphere conducive to romance, ambience and sublime relaxation.
“On behalf of all the residents of Sugarwood Grove Garden Villas, I am writing to thank you for providing the fire that contributed so much to the Christmassy ambience of our recent Christmas in July celebrations. It really set the scene as we entered the Community Centre and saw it glowing on the deck.”
November 9th, 2016